Reze888 Terms & Conditions — Platform Usage Terms for All Malaysia Members

By using the reze888 platform, you expressly accept and agree to all terms and conditions set out in this document, including the Privacy Policy and Responsible Gaming Policy, which form part of this agreement in its entirety.

Reze888 reserves the right to update or amend these Terms & Conditions at any time. Amendments take effect immediately upon being posted on the platform. Continued use of reze888 after any amendment constitutes acceptance of the revised terms. It is your responsibility to review this page periodically.

To register and use the reze888 platform, you must meet all of the following eligibility requirements at all times:

• Age at least 18 years of age at the time of registration and at all times while using the platform.
• An individual who is resident in Malaysia and accesses the platform from a location where online betting activities are permitted under the laws applicable to you.
• Having full legal capacity to enter into this binding agreement.
• Never had an account closed or been banned from reze888 previously for a breach of terms.
• Register for your own personal use and not on behalf of any third party.

Reze888 reserves the right to request proof of age and identity verification at any time. Failure to provide the requested verification documents within the specified timeframe may result in account suspension until verification is completed.

During registration, you are required to provide truthful, accurate, and complete information. Registering with a false name, another person's phone number, or any misleading information is strictly prohibited and may result in immediate account closure and forfeiture of all existing balances.

Each individual is permitted to hold only one (1) reze888 account. Holding more than one account ("multi-accounting") is a serious violation of these terms. reze888 employs advanced detection systems to identify duplicate accounts, and all associated accounts will be closed with all winnings and bonus balances forfeited.

You are solely responsible for maintaining the confidentiality of your reze888 account login details, including your username and password. All activity conducted under your account is your responsibility. reze888 is not liable for any losses arising from your failure to keep your account secure.

• Do not share your password with anyone, including family members.
• Use a strong and unique password for your reze888 account.
• Log out of your account after every session, especially on shared devices.
• Contact reze888 support immediately if you suspect any unauthorised access to your account.

Fund transfers between different reze888 member accounts are not permitted. Accounts may not be used for commercial or business purposes beyond personal entertainment.

Reze888 accepts deposits via approved Malaysian payment methods only. The minimum deposit is RM10 for most payment methods, unless otherwise stated. Deposits are credited to your reze888 account within 2 minutes of a successful transaction confirmation.

Payment methods accepted by reze888 include:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX — Maybank2u, CIMB Clicks, and all FPX-supported banks

All deposits must be made using a payment method registered in your own name. Deposits made using another person's account or e-wallet may be held for investigation and returned to the original method without any bonus.

Withdrawals from your reze888 account are subject to the following conditions, all of which must be met before a withdrawal request can be processed:

• Your account must have completed the full identity verification process (KYC), including phone number verification and identity document submission where required.
• All rollover requirements for any active bonus in your account must be completed first.
• Withdrawals may only be processed to the same payment method used for the original deposit.
• The minimum withdrawal amount is RM20 per request.

Reze888 processes withdrawal requests within the timeframes stated below, following approval:

• e-Wallet (Touch 'n Go, GrabPay, Boost, ShopeePay): 30 minutes to 2 hours
• DuitNow & FPX: 1 to 3 working days

Reze888 reserves the right to suspend or reject any withdrawal request that raises reasonable suspicion of fraud, money laundering, or activity in breach of these terms, pending completion of an investigation. Members will be informed of the reason for the suspension within a reasonable timeframe.

All bonuses and promotions offered by reze888 are subject to rollover requirements and the specific terms stated in each offer. Rollover requirements must be completed within the specified validity period before any withdrawal can be made from the bonus balance.

General conditions applicable to all reze888 promotions:

• Each account is eligible to claim one deposit promotion at a time, unless otherwise stated in the specific promotion terms.
• Bonuses are non-transferable between accounts and carry no cash value until rollover requirements have been met.
• Bets placed on matches or games with odds below 1.50 do not count towards meeting rollover requirements.
• Reze888 reserves the right to void any bonuses and winnings obtained through arbitrage betting, the use of multiple accounts, or any form of promotional abuse.
• Promotional offers made in error — whether technical or otherwise — are not binding on reze888.

The reze888 VIP Programme offers additional benefits to active members based on cumulative deposits. reze888 reserves the right to modify the structure, terms, or benefits of the VIP programme at any time with reasonable notice to affected members.

Use of the reze888 gaming platform is subject to the following rules, which apply across all categories — slots, baccarat, poker, e-sports, and virtual sports:

• All confirmed and accepted bets are final and cannot be cancelled.
• Winnings from games are automatically credited to your account balance as soon as the official result is declared by the reze888 system.
• In the event of a technical disruption that prevents a game from being completed, reze888 will refund the original stake amount to your account.
• The use of automation software, bots, or any tool that enables gameplay without direct human involvement is strictly prohibited.
• Reze888 employs a monitoring system to detect abnormal betting patterns and reserves the right to investigate and suspend accounts where necessary.

For Live Casino games such as baccarat and live dealer poker, the dealer's decision is final. Any dispute regarding a game outcome must be submitted within 24 hours of the incident through reze888 support channels.

The following activities are strictly prohibited on the reze888 platform and may result in immediate account closure, forfeiture of all funds, and legal action where applicable:

• Identity fraud: Registering or accessing an account using another person's identity or false information.
• Money laundering: Using the reze888 platform to process or conceal funds obtained through illegal means.
• Game manipulation: Exploiting technical bugs or system vulnerabilities, or colluding with other players to manipulate game outcomes.
• Arbitrage betting: Using systematic betting techniques to guarantee risk-free profit, particularly in the context of meeting bonus rollover requirements.
• Promotion abuse: Creating multiple accounts solely to claim multiple new member bonuses or welcome offers.
• Use of unauthorised software: Using bots, automated scripts, or third-party software to play without direct human involvement.
• Service disruption: Any attempt to interfere with, influence, or disrupt the normal operation of the reze888 platform.

Reze888 cooperates fully with relevant authorities in cases involving unlawful activity and will disclose account information to authorities when legally required to do so.

Reze888 takes the protection of members' personal data seriously. All data you provide during registration and use of the platform is handled in accordance with reze888's Privacy Policy, which forms part of these Terms & Conditions.

By using the reze888 platform, you agree to:

• Granting reze888 permission to collect, process, and store your personal data for the purposes of account management, transaction processing, customer support, and legal compliance.
• Receiving account, transaction, and promotional communications from reze888 via the email address or phone number you registered with.
• Complying with the Know Your Customer (KYC) process, which may require you to submit a copy of your identity document, proof of address, or other relevant information.

Reze888 will not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. For full details on data handling, please refer to Privacy Policy reze888.

Reze888 is committed to responsible gaming and ensuring all members can enjoy the platform in a safe and controlled manner. Entertainment should remain entertainment — not a source of income or a way to resolve financial difficulties.

Reze888 provides the following responsible gambling tools, accessible directly from your account panel:

• Deposit Limit: Set daily, weekly or monthly limits on the amount you can deposit.
• Betting Limits: Set a maximum limit on the amount you can wager on a single match or game.
• Session Time Reminder: Receive a notification after a set period of play time.
• Self-Exclusion: Suspend your own account for a set period of time through reze888 support.

If you feel your gambling habits may be becoming a problem, please reach out to the reze888 support team for assistance. For more information on external support resources, please visit the Responsible Gaming us.

Reze888 reserves the right to suspend or close any member's account at any time, with or without prior notice, if there is reasonable cause to believe that:

• The member has violated any of the terms in this document.
• The member is involved in fraudulent activity, money laundering, or other illegal activities.
• The registration information provided is false or misleading.
• Account used by an individual under 18 years of age.
• There is a directive from the relevant legal authorities.

Members who wish to voluntarily close their account may do so by contacting reze888 support. Before closure, all active rollover requirements must be fulfilled. Any eligible cash balance will be returned via the original deposit method within 5 working days after verification.

In cases where an account is closed due to a terms violation, reze888 reserves the right to forfeit all bonus balances and winnings obtained during the period of the violation. Original deposit funds that are legitimate may be returned at reze888's discretion and upon completion of the investigation.

Reze888 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior consent from members. However, for material amendments that affect members' fundamental rights, reze888 will endeavour to provide at least 7 days' notice before the changes take effect, via registered email or in-platform notification.

Official notices from reze888 to members will be sent to the email address registered at account opening or via in-platform notifications. It is the member's responsibility to ensure their registered email address remains active and up to date.

These Terms & Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms & Conditions shall first be resolved through negotiation before any legal action is taken. For any enquiries or complaints relating to these Terms & Conditions, please contact us at support@reze888.xyz.